Privacy policy

STUDIO FRONTIER ("we", "us") handles the personal information and related data of users of our application "TOKYO WANTED" (the "App") appropriately and in accordance with applicable law. This policy sets out our basic approach to the collection, use and management of user information in the App.

The App includes online multiplayer. During a match, a user's device communicates with the devices of other users and with online services.

1. Information we collect, and why

(1) Providing online play
In order to find opponents, establish a match and run it, the following is sent and received through Epic Online Services:
- A device-bound identifier (the Product User ID issued by Epic Online Services)
- Connection information (IP address, connection quality information)
- In-match state (position, chosen appearance, gestures, score and other progress information)
- Room settings (passphrase, language, region, visibility)
- The string used as the display name when connecting to Epic Online Services (on Nintendo Switch, the console nickname; on PC, the device user name)
This information is used solely to establish and run matches. We do not operate servers of our own, and we do not collect, store or analyse this information.

The string used as a display name above is required in order to connect to Epic Online Services. It is never shown in the App and is never presented to other users.

(2) Display name and appearance
The name and appearance shown in the App are chosen from options we have prepared in advance; only the numbers identifying those choices are transmitted. Users cannot type a name of their own choosing.

(3) Settings and saved progress
Volume settings and the chosen name and appearance are stored on the user's own device (on Nintendo Switch, in the console's user save data area). We do not collect them.

(4) Responding to misconduct
If a user blocks or reports another user, the following is transmitted through the mechanism provided by the relevant platform holder: the identifier needed to identify the user concerned, the category of the report (chosen from options we have prepared in advance), and the circumstances in which the report was made (the version of the App, the platform, the date and time, the scene, and the room identifier). We review reports through the management console provided by that platform holder and use them solely to decide how to respond. We do not store or analyse them ourselves.
On Nintendo Switch, so that the console's block list is honoured, the console network service account identifier (NetworkServiceAccountId) is exchanged between users taking part in the same match. It is used solely to determine whether a blocked user is present, is never displayed on screen, and is not collected by us.

(5) Support enquiries
For support purposes we use the minimum information necessary, such as an email address.

2. Third-party services
The App uses the following:
- Epic Online Services (Epic Games, Inc.): matchmaking and communication for online play
- Steam / Valve Corporation (PC): distribution and purchase processing
- Nintendo (Nintendo Switch): distribution, purchase processing, and integration with the console's blocking feature
The handling of data by each service is governed by that provider's own privacy policy. Through the use of Epic Online Services, the information described in 1(1) above is processed by Epic Games, Inc.
Note: we do not use tracking or analytics services such as Unity Analytics, and we do not serve advertising.

3. What the App does not do
- There is no text chat and no voice chat.
- The only field in which users can enter characters is the passphrase used to join a room. Only alphanumeric characters are accepted; symbols and non-Latin scripts cannot be entered. Passphrases are generated by the App, so users cannot choose the string themselves. There is no means of sending free text to other users.
- There is no user-generated content that users can create or share.
- No advertising is served.
- We do not analyse user behaviour or carry out profiling.

4. Children's privacy
The age range for the App follows the age rating shown on each store for each region. The definition of a minor differs by country. We protect the privacy of minors appropriately and in accordance with applicable law (for example, in the EU, parental consent may be required for users under 16).
The App allows users to take part in the same match as other users online, but provides no facility for conversation by text or voice.

5. User rights (GDPR and similar)
Users in the relevant regions have the following rights: access to and confirmation of personal data, correction, erasure, restriction of or objection to processing, data portability, and withdrawal of consent. To make a request, please contact us at "12. Contact" below.

6. Security
We take appropriate technical and organisational safeguards to prevent unauthorised access, alteration, leakage and loss.

7. Retention
The information described in 1(1) above is used only for as long as the match requires and is no longer needed once the match ends. Other information is retained for as long as necessary to achieve the purpose of use, and is deleted by appropriate means once it is no longer needed.

8. Disclosure to third parties
We do not provide information to third parties without the individual's consent, except where required by law.

9. International transfers
Data may be transferred outside the country as a result of the use of third-party services. We ensure appropriate safeguards in accordance with applicable law.

10. Language versions
This policy may be provided in several languages. In the event of any conflict, the English version prevails as the authoritative version.

11. Revisions
We will revise this policy as necessary. We will give notice of material changes in the App and on this website. Where we expand the scope of the information we collect, we will give notice in advance.

12. Contact
STUDIO FRONTIER support: user-support@studio-frontier.net

Related links
Privacy Policy (this page): https://www.studio-frontier.net/en/tokyowanted/privacy
Terms of Use (EULA): https://www.studio-frontier.net/en/tokyowanted/eula
Epic Online Services privacy policy: https://www.epicgames.com/site/privacypolicy

Appendix
Last updated: 1 October 2026
Effective: 26 September 2026